Privacy Policy

Last updated: March 24, 2026

Driftwood Solutions LLC ("we," "us," or "our") operates the website driftwoodsolutions.us and provides handyman and property services in Driftwood, TX and surrounding areas. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you voluntarily provide, including:

• Name, phone number, and email address (via contact forms or direct communication)
• Service address and property details relevant to your service request
• Communications you send us via phone, text (SMS), or email

We may also collect basic analytics data (page visits, browser type) through standard website analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to service requests and provide quotes
• Schedule and complete requested services
• Send appointment confirmations, reminders, and service updates via SMS or email
• Follow up on completed jobs and request reviews
• Improve our services and customer experience

3. SMS / Text Message Communications

By providing your phone number, you consent to receive SMS text messages from Driftwood Solutions regarding your service requests, appointment confirmations, and service updates. Message and data rates may apply.

• To opt out of SMS messages at any time, reply STOP to any message we send.
• To get help, reply HELP or contact us at (737) 271-7172.
• We do not sell or share your phone number with third parties for marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service technicians and subcontractors who perform work on your property (limited to what's necessary)
• Third-party software tools we use to run our business (scheduling, messaging platforms), who are contractually bound to protect your data
• Law enforcement or legal authorities when required by law

5. Data Retention

We retain your contact and service information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

7. Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone/Text: (737) 271-7172
• Email: hello@driftwoodsolutions.us
• Address: Driftwood, TX 78619